Your rights at Fremantle Surf Life Saving Club

FMSLSC is committed to ensuring fairness and safeguarding the health, safety and wellbeing of all our members, and to ensuring that our club provides a safe and enjoyable environment for all members engaging in surf lifesaving activities and club events. How we do this is outlined in the SLSA Member Protection Policy.

The SLSA Member Protection Policy aims to ensure that everyone involved in surf lifesaving activities, including activities which involve under-18s, are aware of their rights and obligations. The policy sets out the standards of behaviour expected of everyone involved in surf lifesaving activities and the behaviours that are not acceptable.

By following the Member Protection Code of Conduct, we aim to provide a safe and supportive environment for all our members. Our Club has two Member Protection Information Officers (MPIOs) who actively screen and ensure our volunteers have the appropriate clearances as a means of safeguarding our members.

MPIO’s also play a vital role in providing members with information in relationship to concerns or complaints they may have and seek advice on.

Making a Complaint and Complaint Resolution

If, as a member, you consider that you, or your child, have been subjected to inappropriate treatment, including bullying, harassment, unfair or inappropriate decision-making by club officials, or other behaviour inconsistent with the Code of Conduct. Your complaint will be responded to by the Club’s Complaints Manager, Tim Macknay, in accordance with the SLSA Complaints Resolution Procedure . The Club is committed to ensuring that all complaints are responded to sensitively and in a timely in accordance with the procedure.

If you have any queries about the complaints resolution process, please contact Tim via [email protected]